On-the-job Product Training of new joiners.

• Maintain MIS for Allocated Pool
• On-the-job Product Training of new joiners
• Maintain MIS for Allocated Pool
• Tracking Callers properly
• Inspire / motivate callers to achieve targets
• Sending Pick-up files to FPRs
• Co-ordinate with Bank FPRs
• Identifying critical cases and act accordingly
• Prepare strategies for achieving Team targets
• Coordinate with Collection agencies
• Handling Escalation calls /agitated customers
• Performance review of callers on daily weekly monthly basis
• Plan for absenteeism in the team and ensure smooth work flow
• Liaise between different departments
• Graduation (Any Stream)

Desired Candidate Profile

• 3-6 yrs of relevant experience.
• Good communication skills
• Knowledge of MS Excel
• Orientation towards working with people
• Management skills in terms of maintaining people and work
• Good Leadership skills
• Knowledge of collections process, specifically domestic collections
• Passionate towards achieving targets
• On-the-job training.
• Performance Reporting
• Maintaining MIS

Perks and Benefits

Incentives, Appraisal, Medical benefit

Contact - Gayathri - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Our business environment is constantly changing and becoming highly complex. What does not change, however, is the focus on our most valuable asset – our employees. Every day, in each of our offices we are building relationships with customers, developing client centric solutions, servicing customers and making decisions that lead to positive results for the Company. Every employee at HDB is special.