CN - CS&S - ACE - SFDC Einstein Analytics - 06 Fresher's job

JOB NO. 60834

Qualifications

Your experience counts!

• Minimum 8 years experience working on a CRM platform (Salesforce/ SAP CRM/ Microsoft Dynamics 365)

• Salesforce Certification is good to have

• Must have worked on Proposals and contributed to business development work

• Must have managed large teams and support the growth of new offering and capability

• Strong oral and written communication skills, including presentation skills

• Has an inquisitive nature with a strong desire to learn

• At least delivered 1-2 CRM transformation program and MBA is preferred

What’s in it for you?

• An opportunity to work on transformative projects with key G2000 clients

• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.

• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Bring your best skills forward to excel at the role:

• Leverage expertise in designing key tools: Apply the 2-6 years of expertise in Salesforce Lightning Service Console, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process and Automation

• Enable Salesforce solution: Apply this to facilitate solution build on SFDC ecosystem (Sales Cloud, Service Cloud, FSL, CPQ, etc.)

• Apply key business Analysis skills: Focus on process analysis and designing/redesigning Sales and Service processes with the purpose of resolving process bottlenecks and pain areas

• Hands-on with Salesforce Service Cloud/Sales Cloud, Salesforce CPQ, Salesforce Field Service lightning – Einstein knowledge Good to Have

• Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements

• Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs

• Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project

• Thorough understanding of Salesforce Framework and integration with internal and external components. Technical implementation experience – not mandatory.

• Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and Salesforce Framework and integration

• Deep dive with Salesforce certification: Certification in one or more these focused solution areas- Service Cloud, Sales Cloud, Marketing cloud, Field Service lightning, Einstein Analytics etc.

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Accenture solves our clients’ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.