Client Relationship Executive Fresher's job

Dear Candidate ,

We are looking for CRM Executive Level for Hyderabad Location.

Note : Candidate Should have a Two Wheeler -Bike (Mandatory)

Roles and Responsibilities

• Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
• Track and control documents to ensure TAT of claims/cards as per SLA.
• Feedback from Insurers and Corporates.
• Additional revenue opportunities from existing Corporates.

Non voice coordinator

• Respond to queries from the employees of the corporate through e-mails.
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Voice coordinator

• Respond to queries from the employees of the corporate over Phone
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Required Candidate Profile-

• Ability to speak, write and read both English & local language.
• Ability to understand as well as grasp basic customer information.
• Ability to handle diverse people.
• Ability to cope up with difficult customer situations.
• Should analyze the customer problem properly and provide logical solutions.
• Ability to make effective use of resources.
• Excellent communication, customer service and interpersonal skills.
• Telephonic and email etiquettes.
• Exceptional analytical and listening skills.

• Interested Candidates can share their CV on mail id mentioned in address.
• Sarika Pallap - HR - Mobile number given below
  

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Medi Assist InsuranceTpa Private Limited providesinsuranceservices. The Company offers claim administration, domiciliary, pre-policy health checks, portfolio management, cashless healthcare, reimbursement and hospitalization benefit services.Medi Assist InsuranceTpa serves customers in India.