Business System Analyst
2 years ago Marketing & Communication Bengaluru 175 views Reference: 24163Job Details
- JR-235862
Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.
Responsibilities
Business Requirements Analysis
· Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas
Process Modeling and Design
· Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques
Stakeholder Management
· Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope
· Guides business and project delivery stakeholders through IT process and obtains relevant participation
Solution Design
· Responsible for designing and documenting solutions within own track
· Interacts with other track BSAs
· Is an expert in the supported functional track
· Is able to vet data models, technical designs and drive best practices
Documentation
· Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts
Functional Design
· Develops functional designs for specific functional areas for major enhancements or projects
· Owns and evangelizes functional designs across cross functional groups
· Ensures that functional designs meet business needs and are in line with the solution design
· Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
Architecture
· N/A
Testing & Test Design
· Owns specific modules in the application and develops test cases based on requirements and technical design
· Defines test strategy and execution approach to test specific module of an application
· Coordinates with stakeholders and obtains relevant signoffs
· Clarifies defects, triage and coordinate resolution with engineering teams
Project Management
· Manages enhancement and project releases for specific modules
· Ensures delivery meets release goals
System Configurations
· Develops mastery in configurations of specific module/modules of an application
· Brings in best practices by keeping up-to-date with the technology and vendor products
· Documents configurations for future use and training
Day to Day Support (Production Support)
· Supports first level resources
· Triages and troubleshoots issues
· Works with various functions within GTS to ensure RCA is complete and SLAs are met
Training and Change Management
· Works directly with functional SMEs and management team to coordinate SME training requirements and execution
· Communicates status against key support issues
Vendor Management
· Ensures vendor resources have appropriate workspace, system access, and tools
· Manages / leads individual consulting resources as assigned
· Understands vendor roadmaps
· Manages feedback and escalations, negotiation, contract renewals
· Conducts limited-scope vendor negotiations
· Provides status against plans and escalates issues
Vendor & Application Technology Evaluation
· Supports creation of vendor and application technology evaluation plans and presentations
· May conduct research, pilot features and document and prepare recommendations for review
· Conducts limited-scope vendor negotiations
Qualifications
· 5+ years experience in analytics
· Bachelor's in Information Systems, Business or related field
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