Bill To Cash Lead – Acquired Business Finance Services

Job ID:R-46831

Business Operations is a global organization focussed on simplifying and digitizing Unilever’s operations for unlocking growth and creating value by making our processes and systems simpler, integrated, and easier to work with. We are redesigning and digitally rewiring our operations to enable Unilever to grow profitably and sustainably in the future. We also want to transform the experience of working at and doing business with Unilever – making it easy, user friendly and more like the one click world. We are fully digitizing to transform the way information and insights flow across the business and functions.

This means freeing our people’s time and talents to focus on growth; thus, uunlocking capacity and delivering Fuel for growth by increasing people’s ability to focus on customers and consumers through’ delivering a truly Future Fit Operations across our multi stakeholder model.

Within UniOps, the Commercial Experience [ComEx] team has always been a pioneering organisation - providing financial services across Unilever such as Record to Report (R2R), Source to Pay (S2P), Global Control Service Centre (GCSC), Supply Chain Finance Services (SCFS), Fuel for Growth (F4G), Treasury, and Parent & Holding Controls (TRC).

ComEx is now expanding its scope to cover Unilever’s acquired businesses. These businesses are fast growing with varied business models under diverse technology landscape and having different level of process maturity. Plan is to establish a team that will become the One stop shop for e2e finance shared service operations across Record to Report (R2R), Purchaseto Pay (P2P), Bill to Cash (B2C) and Supply Chain Finance (SCF) for Acquired Businesses with the objective of driving simplification in run operations as well as step change controls compliance thereby releasing business bandwidth to focus on growth agenda.

Main Accountabilities

The Record to Report role globally leads the shared service activities for e2e financial and management reporting across process areas such as (i) Month end close, (ii) Journals and Account Reconciliations, (iii) Fixed Assets accounting & reporting, (iv) Intercompany, (v) internal and external reporting etc. The role is responsible for long term Capability-Building as well as Business-as-Usual (BAU) Operational activities for R2R. The individual will need to be a deep subject matter expert in R2R having the ability to a) design and deploy process and technology capabilities, b) lead day-to-day operations in partnership with outsourced service provider and c) partner business teams to address process issues / transformation requirements. The role specifically includes the following:

Process & Technology capability building: Design and implementation of Bill to cash Process and Operations Capabilities.:

• Design leading edge global process, Tech and Organisational capabilities that enables delivery of services at best-in-class costs with robust controls.

• Plan and Lead deployment of these capabilities.

• Actively support business transformation initiatives by leading the change impacts across the reporting process

• Define the Service Delivery Framework that specifies the governance model on service delivery and ways of engagement with the business and Service provider

Operational Excellence:

• Overall accountable in ensuring enhanced customer experience with timely settlement of Receivables and promotion expenses while ensuring NIL disruption to business on account of customer relations (i.e. Customer Master Data maintenance / Co-ordination with Up-stream functions – Order management & Promotion management / Accuracy in Account Receivable status by customer etc)

• Responsible for ensuring compliance to the signed off Global Process Model [GPM] for B2C processes and applicable controls

• Overall accountability for outsourced service provider performance in delivering services on-time-in-full leveraging the governance model defined in Service Delivery Framework.

• Continuously seek improvement opportunities and lead the way for optimisation

Talent & People Development

• Foster and develop high quality skills in both the Unilever as well as the outsourced provider teams on Bill to Cash capabilities and operations.

Skills/ Experience:

The successful candidate for this role will bring an ideal mix of experience across the core areas of: Order to Cash – Customer Master Data Maintenance / Order management / Promotion Management / Core accounting for Accounts Receivable; Project / Program management and ability to lead business / digital transformations. S/he must have managed teams at global scale (including outsourced service provider teams) and partnering senior stakeholders.

Key skills and proficiencies required for this role are:

• Skills:

  • E2E subject expertise & thought leadership on Bill to Cash processes in a large multinational company, preferably FMCG industry. Working experience in MS Dynamics is preferable.

  • Experience of leading large diverse teams having a global footprint.

  • Good understanding of managing & governing large-outsourced service provider teams

  • Ability to lead global capability development & business transformation projects in the subject area.

• Competencies:

  • Passion for performance: Ability to deal with high pressures to ensure Unilever meets its reporting timelines on time and in full month after month in a volatile environment.

  • Organisational influencing: The role needs to be able to intervene and get things done at a senior level in the organisation, which requires a good understanding of different stakeholders.

  • Business Acumen: Ability to cut through process and systems complexity to come up with business relevant solutions.

  • Talent Catalyst: The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others.

Direct Reports

The candidate will be required to demonstrate stakeholder management across peers and superiors and direct oversight of outsourced service providers.

Key Interfaces

• Acquired Business Finance Leadership Teams

• VP – Commercial Experience

• Group Chief Accountant Department

• Audit Teams

• IT and Data & Analytics teams

• Other teams in UniOps (Master Data and iOps etc.)

• Outsourced business partner teams

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Unilever plc is a British multinational consumer goods company with headquarters in London. Unilever products include food, condiments, ice cream, cleaning agents, beauty products, and personal care. Unilever is the largest producer of soap in the world and its products are available in around 190 countries.