• Greets the patient/attendant according to the hour of the day.
• Displays warmth & care at customer interaction.
• Taking calls from internal & external customers.
• Helping customers to know how of the hospital.
• Guides the patients to their respective destination.
• Attends the lost & vulnerable patients.
• Liaisons with doctors & other hospital staff
• Submits deposited cash/cheques/draft/credit slips to finance.
• Displays proactive co-operation, solution orientation
• Responsible for opening & closing of shifts on their respective counters.
• Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
• Achieving high levels of customer satisfaction at each interaction.
• Accurate and speedy result tasks.
• Display proactive co-operation, solution orientation.
• Induction of manuals.
• Class room training inputs.
• Running the allotted counter as per the respective SOPs.
• Any other duties given by the reporting manager

Desired Candidate Profile

• Good communication skills both verbal and written
• Great interpersonal skills and team work ability
• Good analytical skills and quick thinking
• Dedication and passion to meet and exceed customer expectations both internal and external
• Positive , pro-active, motivated with can-do attitude
• Note - Interested candidates can directly come for the Walkin Interview with updated resume & in formal attire .
• Contact - Anshu Please contact the HR on the mobile number mentioned below.