AR Callers - Hyderabad

ROLE SUMMARY

This position is based out of the Chennai location, responsible for the following:

• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts
• Interact by Phone and Internet based portals with the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR
• The key functions of an AR Executive are to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client

RESPONSIBILITIES

• To address outstanding or assigned AR through analysis and phone calls by using available resources
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & P's (policies and procedures) established for the process and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team

Required Candidate profile

ACADEMIC AND PROFESSIONAL BACKGROUND

• University graduate with an average aptitude score
• Minimum 1 year - 4 years in AR follow-up/Denial management experience with either physician or hospital billing background
• CPAT/CCAT certification will be an added advantage

• Looking for aspirants who can join us immediately.

COMPETENCIES, SKILLS AND OTHER REQUISITES

• Sound analytical skills
• Logical thinking
• Attention to detail
• Adequate domain knowledge on various billing terminologies & processes
• Good verbal and written communication skills

Perks and Benefits

Best in the Industry with Attractive Incentives

Please contact Deshapaka Lakshmi HR 'Mobile no' given below.

We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nations largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to achieve their revenue goals.
Our technology and services ease our customers administrative and financial burdens, so they can focus on their core mission of providing high-quality patient care.