AR Caller - Experienced

Greetings from AGS Health!

Job location - Only Chennai

Minimum 1 year - 5years in AR follow-up/Denial management experience with either physician or hospital billing background

Shift Timings - Night Shift

salary - As per company norms

Transport - Two-way transport available based on boundary limits.

Note: Immediate joiners preferred.

Roles and Responsibilities

ROLE SUMMARY

This position is based out of the Chennai location, responsible for the following:

• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts.
• Interact by Phone and Internet based portals with the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR.
• The key functions of an AR Executive are to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client.

RESPONSIBILITIES

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & P's (policies and procedures) established for the process and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Required Candidate profile.

ACADEMIC AND PROFESSIONAL BACKGROUND

• University graduate with an average aptitude score
• Minimum 1 year - 4 years in AR follow-up/Denial management experience with either physician or hospital billing background
• CPAT/CCAT certification will be an added advantage.
• Looking for aspirants who can join us immediately.

COMPETENCIES, SKILLS, AND OTHER REQUISITES

• Sound analytical skills
• Logical thinking
• Attention to detail.
• Adequate domain knowledge on various billing terminologies & processes
• Good verbal and written communication skills

Perks and Benefits

Perks and Benefits Best in the Industry with Attractive incentives

Please contact MS Shayamalatha HR 'mobile no' Given below.

Walk-In Venue: AGS Health 5th Floor, Prince Infocity II, 283/3 and 283/4, Old Mahabalipuram Road, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096