ACES AM - GSF Delivery, Global Specialty Fulfillment

Job ID: 2041574

Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
The Operations teams in the GSF team are responsible for overall performance management. The Ops team is also involved in launching new FCs and stabilizing its operations. Constant benchmarking with INFC processes and efficiency goals is one of the important task Ops team will undertake.

ACES AM - GSF Delivery
ACES Area manager is focused on supporting GSF operations team to make continuous improvements on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills, support launches, support Kaizen events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the FCs and 3P stores.

The process owner’s mission is to help GSF succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.


Responsibilities:
The ACES Area manager will be owning national programs. He/She will be working with site Ops team to
· Deploy the Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in Prime Now.
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness


BASIC QUALIFICATIONS

· Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role
· Knowledge of Lean, Six Sigma and Kaizen technique is preferred
· Ability to travel up to 50% of time to analyze, implement, monitor best practice solutions.
· Excellent analytical skills to evaluate complex processes and financial scenarios.
· Strong communication skills (written and verbal)
· Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects.
· Sound business acumen
· Excellent working knowledge of MS Excel, MS Word and related software

PREFERRED QUALIFICATIONS

Post graduation in Industrial Engineering / MBA
Experience in last mile logistics

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Amazon.com, Inc., is an American multinational technology company based in Seattle, with 750,000 employees. It focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four tech companies, along with Google, Apple, and Microsoft.