Accounts Payable - Voice Fresher's job

We have exciting opportunities for Accounts Payable - Voice Process .

Strictly No Walk-ins andTelephonic interviews are only entertained.

Get in touch with " ReshmaHR" ( - Call/text if suitable.

Freshers (B.Com, M.Com, BBA, BBM, BCS, MBA-Finance&Accounts) are eligible

Must have relevant BPO experience (0-6 Years) with Excellent Voice & written communication skills to manage our Clients

Invoice Processing

1. Handle the Blocked/Parked resolutions

2. Update AP GL tracker for resolution required from the GL Team

3. Statement Reconciliations

Payments

1. Creating Payment Proposal as per the schedule after performing Duplicate Invoice Report

2. Performing audit for payment proposal list and payment exception list

3. Getting the identified errors corrected for final payments list approval from market before completing it

Vendor Master

1. Handling Urgent Requests Track all the Work-in-progress creations/modifications in the follow up tracker

2. Research and Setup/Update/edit vendor accounts in the System

3. Follow up with the requester/vendor for discrepancy

4. Track all the Work-in-progress creations/modifications in the follow up tracker

CRC

1. Handle Customer Queries on email and via Phone calls

2. Research queries and respond to customers in an appropriate manner

3. Following on aged cases for timely resolution

Overall

1. Contribute to Service Level Agreement by achieving stated productivity and accuracy goals on a daily basis

2. Track and report Service Level Agreement (SLA)

3. Acting as a backup to the Team lead as and when required

4. Perform Quality checks as per the agreed criteria

5. Participate in Quality and Continuous improvement initiatives

6.Create and publish Management Reports

7.Active participation in Learning & Developments

8.Ensure that Standard Operating Procedure (SOP) Manuel is updated as in when there are process change 9. Month End Closer/Year End Closer activities to be performed based on the schedule

10.Coordinating with external clients and internal stakeholders via email to resolve the issues

11.Explore for continuous process improvements and share best practices across teams.

Job location : Chennai, Shriram Gateway Perungalathur

If interested candidates walk-in to Shriram Gateway Perungalathur facility

Particulars to carry

Scanned copy of Resume in Email

Govt ID Proof

Easy is hard. It takes ideas, design, technology, and talent to work hard behind the scenes to make it look effortless.
For over 30 years, we’ve been delighting customers through better process. From the very beginning, it’s all we’ve done. In fact, our very first dollar came from process consulting. Three decades later, we have 120 clients from the Fortune 1000, and complete 43 million transactions a month on a digital backbone that spans 19 countries around the world.
Sutherland's process transformation services innovate at the intersection of business and technology to transform processes that realize our client's vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle.