Account Lead Manager – Industry Partnerships
2 years ago Banking Greater Noida 235 views Reference: 16003Job Details
Job Details/ Criteria
Basic Functions/ Job Responsibility:
Account Leads/Managers will be responsible for Identify, Map, Curate, Launch, Implement, service and scale (Acquire, Engage and Retain) the FutureSkills Industry Partnerships with Industry leading tech companies. The partnerships are expected to offer enriched courses, programs, educational, training opportunities for skilling in emerging technologies in India to a broad spectrum of learners. The key expectations for this role include but is not limited to the following:
Relationship Management
- Develop trust relationships with a portfolio of major accounts/industry partners
- Acquire a thorough understanding of partner’s needs and requirements and ensure alignment with NASSCOM FutureSkills
- Expand the relationships with existing partners by continuously proposing solutions that meet their objectives
- End-to-end account management of Industry leading technology companies as partners for Nasscom FutureSkills
- Account Mapping, Account Planning, Stakeholder Mapping, Stakeholder Management, stakeholder correlation, identifying synergies between partner charter and Nasscom charter, proposal/MoU creation, managing contracts/legal/procurement/and other administrative needs, creating an engagement roadmap, project management
Project Management
- Lead and drive successful end to end planning, delivery and execution of skilling initiatives/programs with IT industry partnerships
- Collaborate across various internal verticals including Promotion and advocacy, Go-to-market, Portfolio, Assessment and Certification, Analytics and Governance team of FutureSkills and serve as the link of communication between partners and internal teams
- Resolve any issues and problems faced by the stakeholders in the partnership or the learners taking up the offerings of said partnerships
- Ensure effective and timely communications on relevant announcements, programs, and performance – with both internal and external stakeholders.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Business Development
- Business ownership in designing effective delivery models to achieve the outcomes of partnerships both efficiently and with the highest efficacy
- Inspire collaboration and motivate the extended talent marketplace and stakeholders and offer an outstanding experience of teaching, learning or connecting with IT Industry skilling eco-system
- Play an integral part in generating new partners that will turn into long-lasting relationships
- Coordinate with the operations and market development teams to understand learner needs to grow and improve programs designed with partners
Knowledge, Skills, Qualifications, Experience:
- Bachelor's degree. BE/BTech graduates preferred
- 6-10 years Account Management/Client Representative/Sales or Delivery Management experience working in IT (hardware/software/services/training/delivery) business
- Exposure to academic programs or skilling programs will help
- Industry & technology experience will be preferred
- Passionate about skill development, training and adoption with a positive attitude and ability to motivate others
- Ability to work independently and oversee strategy and operations for the account
- Ability to develop and maintain strong, productive relationships
- Ability to manage multiple stakeholders through complex engagements, negotiation skills, objection handling
- Strong business acumen with ability to work in a fast-paced environment
- Able to proactively identify risks and remove obstacles to keep programs on track
- Basic project management skills
- Ability to work in leveraged mode with partners & agencies (utilizing external resources).