International Voice and Non Voice Process

Roles and Responsibilities

\n\n

Job Designation : Associate and Senior Associate

\n\n

Job Description : Interact with customers to provide information in response to inquiries,

\n\n

concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.

\n\n

Desired Candidate Profile

\n\n

Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master Graduates should have at least 1 year

\n\n

experience in BPO sector.

\n\n

Skills :

\n\n

Excellent Verbal and Written Communication skills with 25 WPM/85% accuracy in Typing,

\n\n

Good logical reasoning & analytical skills, excellent customer service skills,

\n\n

Able to interact with customers via chat, should be able to answer servicing questions.

\n\n

Perks and Benefits

\n\n

Salary Range : INR 2,50,000 - 3,50,000 P.A (13,000 - 19,000) Take Home Salary)

\n\n

• Incentives Minimum of Rs.1400 eligible from 4th month onwards
• Broadband Reimbursement Rs.1300 (if own Broadband connection is chosen)
• Self to work (STW) Rs.2200 if choosing own mode of travel to work)

\n\n

Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )

\n\n

Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents

\n\n

World Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones

\n\n

You can also refer your friends if they are looking for a job.

\n\n

Interview Rounds: Hr Round, VT (Voice Assessment) & FurstPerson (Online Assessment) for Non Voice Assessment, Typing, Scalability Round, Ops Round

\n\n

Contact : HR Laxmi - Senior Executive - Mobile number given below

\n\n

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

\n\n

Please contact the HR on the mobile number mentioned below.

PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply.