ఉద్యోగ వివరణ

Wipro Recruitment 2023 Overview Job Role System Engineer Qualification Bachelor’s in computer science Experience Freshers Type of Job Private Job Salary approximately 33,500/ Month Start Date – End Date ASAP Wipro Recruitment Roles & Responsibility

Create SOPs for new Issues and resolution given.
Document all call information according to standard operating procedures.
Research, identify, and resolve customer complaints using applicable software.
Provide product and service information to customers.
Manage and resolve customer complaints.
Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support
Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies
Answer incoming calls and respond to customers’ emails in a timely manner.
Identify and escalate issues to supervisors as and when needed.
research required information using available resources and offer solutions to customers.
Route calls and tickets to appropriate resources and Domains that can best support the user,

అవసరాలు

All experience levels
Good communication skills in English and Hindi
Basic computer knowledge preferred
Willingness to learn and grow
Punctual and reliable

ప్రయోజనాలు

Competitive salary: Salary negotiable
Performance-based incentives
ESI and PF benefits
Training and career growth opportunities
Friendly work environment

Wipro Recruitment 2023 For System Engineer, Freshers Eligible

ఉద్యోగ వివరణ

అవసరాలు

ప్రయోజనాలు

About the Company

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