Service Delivery Officer

Job Identification 29776

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JOB ROLE :

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·       Handling personalized service requests of customers.

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·       Generation of timely business MIS.

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·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

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·       Coordination with CPC/RPC/Investment desks for account opening of customers.

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·       Managing complaints of customers and ensuring their resolution within TAT. 

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JOB REQUIREMENT:

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·       Developing and maintaining banking relationships with a select group of high net worth customers

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·       Excellent communication skills with customer service orientation

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·       Courteous and polite.

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·       Good knowledge of Microsoft excels.

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Understanding of banking norms and processes.

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Job Category KMBL

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Interested candidates apply this job by clicking Apply Online.

Bachelor's Degree