CLUSTER MANAGER -COLLECTIONS MICRO BANKING

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• Responsible for Collection from Unsecured Loan Over dues
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• Responsible for Death case Insurance claim recovery Cases
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• Ensure Proper Planning and Allocation of Overdue for effective Recovery through execution
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• Ensure the recovery targets are met, as decided by the Collection Manager.
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• Manage the complete recovery & collection process as per the Collection Policy
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• Drive collection strategy for the area/ branches, Prepare action plan for the branches with high Over dues
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• Monitor receivables & collections and provide updates of receivables with appropriate details
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• Co-ordinate with Distribution team and backend collection team for effective Overdue collection
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• Co-ordinate with Vigilance for legal cases for collections
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• Drive preventive Collections in the Cluster
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• Train the Collection team on the updates on the Products and Policies and need to Nurture them
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Conduct Collection Review periodically as specified time to time

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Any Graduate