SENIOR CUSTOMER SERVICE REPRESENTATIVE

Should have CRM/Cloud domain knowledge. Respond to customer requests. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. Resolve customer service issues and skillfully manage complex customer service problems.

\n\n

• Attendance or Login Hours or Unsechduled Leave
• Improving skill level through Self development or nominating training programs
  Skill reverification Tests
• Meeting Quality Scores
  and bringing Innovation and Process Improvement
• The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
• To consistently meet or exceed all agreed Productivity parameters as defined for the process.

\n\n

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

BA, BCom