Tech Mahindra | International Process (Chat & Voice)

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Connect with HR Sakina

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Eligibility Criteria-

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• Must have minimum 6 months work experience with international BPO
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• Must have excellent English comms skills (Spoken and written)
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• 5 days working, 2 Week offs Rotational
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• 24*7 Shifts - Mostly UK / AUS
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• Work from Office
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• Work Location- Pune (Yerwada Commerzone IT Park)
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Alignment to chat or voice will depend on previous experience

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CTC will be offered basis your previous salary

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Roles and Responsibilities-

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• An advisor will be responsible for handling customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) for one of our telecom client.
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• Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.
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Connect with HR Sakina

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Email- [contact via apply]

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