LocalWalkins
ಉದ್ಯೋಗಗಳಿಗೆ ಹಿಂತಿರುಗಿ
Capgemini

Print Services & RDS Professional

Capgemini•Bengaluru

Salary negotiable

Monthly

Walk-in

Job Type

5-10

Experience

32 ತಿಂಗಳ ಹಿಂದೆ

Posted

ಉದ್ಯೋಗ ವಿವರಣೆ

\n
\n
\n
    \n
  • Address user tickets regarding hardware, software, and networking
    • \n
\n
    \n
  • Walk customers through installing applications and computer peripherals.
    • \n
  • Ask targeted questions to diagnose problems.
    • \n
  • Guide users with simple, step-by-step instructions
    • \n
  • Conduct remote troubleshooting.
    • \n
  • Test alternative pathways until you resolve an issue.
    • \n
  • Customize desktop applications to meet user needs.
    • \n
  • Record technical issues and solutions in logs.
    • \n
  • Direct unresolved issues to the next level of support personnel
    • \n
  • Follow up with clients to ensure their systems are functional.
    • \n
  • Report customer feedback and potential product requests
    • \n
  • Help create technical documentation and manuals.
    • \n
\n
\n
\n
Primary Skills
\n
\n
    \n
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
    • \n
  • Hands-on experience with Windows/Linux/Mac OS environments
    • \n
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
    • \n
  • Troubleshooting Printers
    • \n
\n
\n
\n
\n
Secondary Skills
\n
\n
    \n
  • Knowledge of network security practices and anti-virus programs
    • \n
  • Ability to perform remote troubleshooting and provide clear instructions.
    • \n
\n
\n
\n
\n
\n
\n
Role: Desktop Engineer
\n
Industry Type: IT Services & Consulting
\n
Department: IT & Information Security
\n
Employment Type: Full Time, Permanent
\n
Role Category: IT Support
\n
\n
\n
Education
\n
UG: B.Tech/B.E.
\n
PG: Any Postgraduate
\n
\n
\n
 
\n

ಅವಶ್ಯಕತೆಗಳು

  • 5-10 years experience
  • Good communication skills in English and Hindi
  • Basic computer knowledge preferred
  • Willingness to learn and grow
  • Punctual and reliable

ಪ್ರಯೋಜನಗಳು

  • Competitive salary: Salary negotiable
  • Performance-based incentives
  • ESI and PF benefits
  • Training and career growth opportunities
  • Friendly work environment

About the Company

Capgemini

Capgemini

Bengaluru
Company

Similar Jobs

C

Salesforce Functional tester

Congizant

Bengaluru•Salary negotiable
A

BUSINESS PROCESS DELIVERY ASSOCIATE INVESTMENT BANKING

Accenture

Bengaluru•Salary negotiable
A

MICROSOFT 365 OPERATIONS ARCHITECT

Accenture

Bengaluru•Salary negotiable
A

GN INDUSTRY STRATEGY ENERGY 07

Accenture

Bengaluru•Salary negotiable
View all jobs →