TECH Mahindra (PUNE) Hiring For International Process (CHAT Support)

Eligibility Criteria-

• Graduation (Mandatory)
• Should have minimum 6 months work experience into Customer Service (International) Chat/Email Support. (Mandatory)
• Should have excellent English comms skills (Spoken and written) (Mandatory)
• Typing Speed >= 30 WPM with 90% Accuracy or more (Mandatory)
• 5 days working, 2 Week offs Rotational
• 24*7 Shifts
• Work from Office
• Work Location- (Plot no 1, west gate, TECH MAHINDRA, Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi, Pune 411057)

Roles and Responsibilities-

• An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel.
• Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.

Connect with HR Qayed (WhatsApp )

Email- MN @techmahindra.com