BRANCH RELATIONSHIP OFFICER (BRO) -WEST BENGAL

Locations : Burdwan/Barddhaman, Bankura, Berhampore\n\n

About Branch Banking:

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The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services

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About the Role:

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As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers. BROs are required to identify and handle sales opportunities, process customer transactions quickly & efficiently, and introduce customers to alternate channels wherever possible. BROs will be required to use their inter-personal skills to build business relationships with the potential customers

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Key Responsibilities

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• Process transactions efficiently and accurately while maintaining high service standards
• Handle customer queries and provide appropriate solutions
• Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products
• Manage relationships with mapped customers to increase the depth of existing relationships
• Achieve sales targets as assigned by the organization on a monthly basis
• Comply with KYC/SEBI rules, regulations, and legislation governing the bank

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Qualifications:

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Optimal qualification for success on the job is:

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• Graduation/ Post-Graduation from a recognized institute

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Role Proficiencies:

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For successful execution of the job, the candidate should possess the following:

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• Knowledge of banking regulations and norms
• Maintain a high level of knowledge of banking products and services
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building

\n\nLocations : Burdwan/Barddhaman, Bankura, Berhampore\n\nInterested Candidates click Apply Online

Graduation/ Post-Graduation from a recognized institute