Team Lead

1. Lead a team of voice process agents to achieve customer satisfaction ,

2. Organise Inbound & Outbound SLA,

3. Plan shift roster

4. Motivate & Train new recruits candidates

5. Get trained / Impart training on CRM & Dialler applications,

6. Required Experience, Skills, And Qualifications.

7. Understanding our culture, accents, time zones.

8. Fluency in English is mandatory, Hindi, Kannada, Telugu & Malayalam.

Please contact MR Prem HR 'Mobile no' Given below.

Golden Enterprises is a Human Resource service provider specializing in STAFFING, RECRUITMENT, CONSULTANCY, PAYROLL MANAGEMENT and other corporate services. We are focused on identifying, analyzing and servicing the HR requirements of our clients with custom made solutions.