• Coordinating with the patients relative.
• Handling patient queries.
• Help visitors with patient details during visiting hours/ at any time needed.
• Appointment booking & scheduling.
• Providing appropriate information on all hospital facilities and services.
• Transferring & connecting all phone calls.
• Providing hospital staff assistance with phone nos.
• Receiving written complaints of patients.
• Shall direct to the concerned department for the service.
• Shall help regarding where to collect the reports.
• Shall provide the patient with information on available services along with tariff, formalities & timings.
• Taking New Admissions, Bed Management, Billing & Discharges.
• In case of personal/ Business Guests in the hospital, the concerned dept or employee shall be contacted & requested to escort the guest.
• Maintain list of all the departments in the hospital along with the list of telephone numbers in the hospital.
• Ensure cleanliness & hygiene in reception and lobby area.
• Responsible for giving up-to-date information to the seniors on day to day activities & any other incidents in the department.
• Responsible for maintaining & giving accurate MIS reports on time.

Desired Candidate Profile

Fluent Spoken English is must.

Graduates / Diploma in Hotel Management/ Hospitality.

Freshers with good communication can apply too.

Candidate must be ready for rotational shifts including Night Shifts

Perks and Benefits

Medical Insurance

Statutory Benefits.

Contact - Sachin Singh Please contact the HR on the mobile number mentioned below.