Network Engineer

• Addressing user tickets regarding hardware, software and networking
• Walking customers through installing applications and computer peripherals
• Asking targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals

Talent Logic, Inc. was founded in 1984 and has remained a leading executive search provider since. What began as a single office has since grown to an organization that spans the nation and is recognized for its influence in web-based tools and agile recruitment processes.
Not content to rest on our collective laurels, we have pioneered innovative new ways to identify leadership talent, build effective C-suite teams, and ensure our clients can grow and thrive. Today, Talent Logic, Inc. serves clients across all industries, delivering tailored solutions that address real pain points.