Management Trainee - Invoice To Cash (Collections)-MED000406

We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities

In this role, you will be responsible for all the activities related to Order to Cash domain.

• Ability to comprehend and communicate effectively with the customers (written & verbal)

• Successfully manage accounts receivables portfolio and collect on accounts past due

• Strategize collection activities to maximize cash receipt & good experience in collections

• Establish and maintain accounts receivable communication with customers through phone/ e-mail

• Communicate with customer to attempt to bring resolution to unpaid accounts

• Document all accounts receivable communications on Getpaid including coding of customer disputes and promise to pay

• Meet defined process targets and activity metrics/ SLAs

• Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities

• Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payments (i.e. credits, charge back, etc.)

• Include keeping records of all delinquent accounts, incomplete files, and credit risks.

• Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment

• Prepare reports detailing AR/Overdue status on daily and monthly basis

• Creation and maintaining Standard Operating Procedures

• Understanding and Reporting of Service Level Agreement

• Leading and driving Networking Capital Calls on weekly basis

• Team daily work-allocation

• Team daily day-end status reporting to all stakeholders

Qualifications

Minimum qualifications

• B.Com Graduation

• Relevant work experience

Preferred qualifications

• Good Communication Skills

• Ability to learn ERP systems

• Good analytical and problem-solving skills

• Excellent MS Office skills including MS Excel

• Good conceptual knowledge and experience in tax activities preferred

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide.