Inside Sales Executive
3 years ago Marketing & Communication Bengaluru 695 views Reference: 4487Job Details
What We Value
We believe that real breakthroughs come from teams that think big and respect each other’s differences – different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers’ most pressing needs. And we would love to have you on this journey with us! Apply today.
Our ideal JOB role will include:
Responsible for growing the recurring revenue by on-time renewals & selling new AMC service contracts from assigned territory. Drive prompt resolution of customer issues and ensure high levels of customer satisfaction with Esko services for maximum retention.
- Ensure accuracy of sales forecasting through weekly reviews call & update on prospects list
- End-to-end ownership of the entire sales process from identifying the need to closure
- Generate proposals through in-house CRM system and maintain accurate records of all activities in SalesForce.com
- Primary contact for customers for all their service care plans RFPs & upgrades related queries.
- Work with cross-functional department for smooth order execution, payment/invoices discrepancy, follow ups & service delivery as per SLA.
In your main role at Esko, you will:
- Maintain & analysis the strong customer install base to plan renewals and explore new accounts opportunities.
- Establish relationships and build a connect with customers to develop and achieve account strategies and opportunity plans.
- Collaborate with cross departmental teams within the organization to develop successful marketing strategies either directly with customers or with strategic partners with the objective of driving growth
- Plan & organize promotional campaign to achieve the goal & business growth.
- Meet or exceed defined monthly, quarterly and annual sales quota from assigned territory/accounts
- All other duties as assigned.
- Listen to customer problems and respond accordingly in a timely manner
Critical Success Factors for the Ideal Candidate Profile are:
- A flexible sales oriented professional with a strong communication skills & building relationships with both internal and external customers.
- Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences.
- Must have good communication skills (English & Hindi)
Your Education and/or Background Experience will have:
- Inside or outside sales experience preferred
- Excellent communication and negotiation skills
- Sales focused
- Ability to work independently in a fast paced work environment
- Must have good communication skills (English & Hindi)
Company Description
For 9 out of 10 retail packages, Esko solutions are used in packaging management, asset management, artwork creation, structural design, prepress, 3D visualization, flexo plate making, workflow automation, quality assurance, sample-making, palletization, supply chain collaboration and/or the production of signage and displays.