Key Responsibilities: This role is responsible for planning and ensuring execution excellence in all HR processes at CTO1 for Operations team, including recruitment, performance management, compensation review, learning & development, talent management, career planning & capability building while taking data driven decisions and contributing in organisation development and change initiatives. |
Organization Design and Human Resources Planning: |
- Participate in human resources planning & budgeting exercise with focus on productivity and optimum utilization of manpower.
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- Assess talent needs of the business/function by following Org design principles and work with TAT in ensuring optimum staffing levels
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- Support alignment of organization design to business strategy. Identify issues and process gaps to improve alignment, manpower productivity and minimize redundancies.
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- Participate in human resources planning & budgeting exercise with focus on productivity and optimum utilization of manpower.
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- Assess talent needs of the business/function by following Org design principles and work with TAT in ensuring optimum staffing levels
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Talent Management |
- Assess regularly capability needs of client groups and execute capability development measures in line with business strategy.
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- Partner with TM SPOC & implement Talent Management agenda in the client groups like organizational change, people development, succession plans, career development processes to support the retention of key staff & ensuring business continuity.
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- Talent review, identification, competency assessment, closure on feedback and creation of individual development plans.
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- Support in building the talent pipeline for critical positions by developing robust career & succession planning mechanisms.
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- Assess regularly capability needs of client groups and execute capability development measures in line with business strategy.
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- Partner with TM SPOC & implement Talent Management agenda in the client groups like organizational change, people development, succession plans, career development processes to support the retention of key staff & ensuring business continuity.
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Performance Management |
- Participate in the performance management process with regard to goal setting, performance discussions, yearly reviews and consequence management.
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- Coach, counsel, and enable managers at various stages of the Performance Management Process and monitor progress.
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- Develop programs/measures in consultation with HR Leadership & Verticals heads in enhancing/Improving Organization performance
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- Participate in the performance management process with regard to goal setting, performance discussions, yearly reviews and consequence management.
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Employee Engagement and Communication |
- Engaging with the leadership team and managing stakeholder expectations; Proactive HR sensing and addressing employee grievances/concerns etc.
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- Participate with business in enabling a transparent and open communication environment.
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- Support the leadership team in driving the desired culture and ensuring that the values of the organization are upheld at all times.
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HR Analytics & MIS - Preparation of periodic HR MIS, reports and analysis for the respective customer groups.
- Discover the underlying reasons for employee attrition and identify high-value employees at risk of leaving and design retention measure
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Employee Relations & Statutory Compliance - Ensure applicable labour laws are complied with in the site
- Maintain harmonious industrial relations
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Key personal attributes: |
- A focused driver with a structured process approach and ability to deliver outcomes
- Passionate about people development, strong communicator, highly energetic with ability to influence & persuade others.
- Excellent interpersonal skills – High level of proficiency in networking & connecting internally and externally.
- Ability to work closely with business leaders by understanding their needs and designing and rolling out HR solutions.
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