Engagement Manager (English)
2 years ago Engineering Mumbai 266 views Reference: 18103Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience
- 5 years of experience in technical sales, sales engineering, or consulting
- Experience with web technologies (e.g., XML, HTML, JavaScript, SQL) and data analysis
- Ability to speak and write in English fluently
Preferred qualifications:
- Experience planning or managing complex technical projects and coordinating cross-functional teams to deliver results within deadlines
- Ability to work well in ambiguity, solve complex problems, and scale effectively across a large organization and distributed team
- Ability to establish effective relationships with key leaders in customer companies
- Ability to adapt a message to both technical and business audiences with excellent communication skills
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
As an Engagement Manager (EM), you'll help to influence the digital future of the brands, and you'll help global clients incorporate technology into their strategy. We understand our customers’ business goals and are committed to helping them achieve those goals through technical innovation. Ultimately, we work with technology to deliver simple and elegant solutions to complex, global advertising challenges.
You will work with technology leaders from the industry and build a technology strategy for their business based on their key business objectives. You will develop a deep understanding of brands, bringing technology to bear in service of business goals. You will set the technical strategy for a global team, leading them to develop innovative solutions, deliver seamlessly, and delight the customer.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
Responsibilities
- Build a detailed tech strategy and roadmap for our advertisers by working closely with C-level executives and sales teams.
- Oversee complex global, multi-product projects, and support multi-product solutions for Google strategic advertisers.
- Develop relationships with executive decision-makers and be a solutions architect for automation, custom solutions, and integrations.
- Collaborate with other gTech teams and cross-functional partners to manage digital maturity of the client through workshops, presentations of technical insights, and suggestion of solutions.
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