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Delivery Management - Senior Delivery Manager

2 years ago   Marketing & Communication   Mumbai   188 views Reference: 22918
Job Details

JOB #: 83254

RESPONSIBILITIES

  • Coordinate the preparation of customer proposals and statements of work
  • Participate in new Business Development
  • Deliver customer projects successfully
  • Manage customer expectations and relationship
  • Ensure that projects are delivered in line with EPAM process and methodologies
  • Address Customer issues during an engagement in cooperation with the Account Manager
  • Make sure that the customer executes their responsibilities on the engagements
  • Identify and Manage engagement risks and flag major issues early
  • Participate in overall project management, time estimation, and resource scheduling
  • Prepare engagement revenue and resource forecasts
  • Prepare engagement timesheets and billing information
  • Prepare weekly / monthly engagement reports
  • Prepare estimations on time frames, quality and quantity of resources required to successfully Implement projects; develop the project plan incorporating all project variables
  • Establish criteria concerning deliverability, performance, maintenance, design and costs
  • Assist in analyzing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
  • Contribute to and manage engagement and process improvements
  • Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Occasional mentoring of peers, including making sure that the offshore and onsite project teams undertake their duties effectively
  • Travel to client sites as needed

REQUIREMENTS

  • Senior account / engagement management experience in the domain industry as well as managing and working with offshore teams
  • 18-20 years’ experience working in consulting or outsourcing account / delivery management
  • Strong understanding of software development; Java / MS.NET background is a must
  • 5+ years’ project management experience, 5+ years involvement and understanding of CI/CD process
  • Ability to establish solid working relationships with clients, to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Strong experience in working with distributed teams on the client side
  • Excellent communication, presentation and planning skills
  • Exceptional organizational, leadership and stakeholder management skills
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment
  • Strong people leadership skills
  • P&L Management – Nice to have

NICE TO HAVE

  • Understanding of the architecture
  • CI/CD process
  • SAFe & Scrum processes
  • People Management
  • Account Management

TECHNOLOGIES

  • Java
  • .NET
  • Big Data
  • Salesforce
  • Delivery Management
  • Agile
  • Scrum

WE OFFER

  • Opportunity to work on technical challenges that may impact across geographies
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
  • Opportunity to share your ideas on international platforms
  • Sponsored Tech Talks & Hackathons
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate to any EPAM office for short and long-term projects
  • Focused individual development
  • Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Company Description
EPAM Systems, Inc. (NYSE: EPAM) has leveraged its software engineering expertise to become a leading global product development, digital platform engineering, and top digital and product design agency. Through its ‘Engineering DNA’ and innovative strategy, consulting, and design capabilities, EPAM works in collaboration with its customers to deliver next-gen solutions that turn complex business challenges into real business outcomes. EPAM’s global teams serve customers in more than 30 countries across North America, Europe, Asia and Australia.