Associate Trainee - Sales & Services

* Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
* Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer’s buying decision.
* Learn & understand the sales procedures and acquire product knowledge.
* Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.
* Observe sales representatives and emulate their sales management processes to meet set targets.
* To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement.
* Assist the customer when there is a sales return or repair work.
* Calculate & prepare the estimate of the products selected upon making the sale.
* To achieve the category wise sales target for the allocated section and suggest solutions to enhance store’s profit.
* Learn billing procedures.
* Learn about products and business policies of Malabar Gold and Diamonds.
* Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.