Tech Mahindra | International Process (Chat & Voice)

Connect with HR Sakina

Eligibility Criteria-

• Must have minimum 6 months work experience with international BPO
• Must have excellent English comms skills (Spoken and written)
• 5 days working, 2 Week offs Rotational
• 24*7 Shifts - Mostly UK / AUS
• Work from Office
• Work Location- Pune (Yerwada Commerzone IT Park)

Alignment to chat or voice will depend on previous experience

CTC will be offered basis your previous salary

Roles and Responsibilities-

• An advisor will be responsible for handling customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) for one of our telecom client.
• Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.

Connect with HR Sakina

Email- [contact via apply]