Assistant Manager- Sales & Services

* Assist Sales Manager in the supervision of sales sections & guide sales team for daily store operations to ensure effectiveness and provide support in implementing strategies to attract customers.
* Responsible to achieve the sales target for the assigned section and recommend solutions to enhance store’s profit.
* Coordinate daily customer service operations (e.g., sales processes, orders & payments) and assist in tracking the progress of weekly, monthly, quarterly and annual targets.
* Participate regularly in the Managers meeting and ensure the implementation & execution of decisions made.
* Check the quality of gold by manual testing and also with the help of gold check karat analyser.
* Calculate and share the estimates upon making the sale.
* Perform end to end activities of bill transaction for D2D (Dealer to Dealer) in cases of Advance, exhibition etc. where transactions take place between showrooms.
* Ensure the assigned team is communicating Malabar Promises, product details (e.g., product name, features, making charge, stone charge, etc.) and offers to ensure customer delight in each sale.