Dilip is the founder, chairman, and chief executive officer of Sutherland. He is a leading authority on global business process transformation, and pioneered the “RightSourcing™ Delivery Model” – a model designed to deliver quality, scalability, and optimum cost-effectiveness by tapping and deploying best-in-class global talent. Dilip’s visionary leadership over the last 30 years propelled Sutherland to become a leading and innovative provider of customized business and knowledge process solutions to leading global players in multiple major industries. His enlightened approach and incisive leadership results in Sutherland being repeatedly recognized for business and operational excellence.